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	<title>Usability Bitch &#187; cars</title>
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		<title>This is an Emergency: Chevy Cobalt Mirror</title>
		<link>http://www.usabilitybitch.com/2008/08/07/this-is-an-emergency-chevy-cobalt-mirror/</link>
		<comments>http://www.usabilitybitch.com/2008/08/07/this-is-an-emergency-chevy-cobalt-mirror/#comments</comments>
		<pubDate>Thu, 07 Aug 2008 15:59:46 +0000</pubDate>
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				<category><![CDATA[cars]]></category>
		<category><![CDATA[car safety]]></category>

		<guid isPermaLink="false">http://www.usabilitybitch.com/?p=40</guid>
		<description><![CDATA[Flew into San Francisco Airport late last night and had to rent a car and drive to a hotel &#8211; thankfully, not very far. While still in the garage, I adjusted the rearview mirror so I could see out of it, then drove out into the dark to (eventually) find the entrance to Highway 101 [...]]]></description>
			<content:encoded><![CDATA[<p>Flew into San Francisco Airport late last night and had to rent a car and drive to a hotel &#8211; thankfully, not very far.</p>
<p>While still in the garage, I adjusted the rearview mirror so I could see out of it, then drove out into the dark to (eventually) find the entrance to Highway 101 South. It was only when I got onto the highway that I realized I hadn&#8217;t adjusted the mirror for night driving, and was getting headlight glare from the cars behind me.</p>
<p>On most rearview mirrors, you put your thumb in the middle of the mirror and use your forefinger to flip a little lever which tilts the mirror for night view.</p>
<p>On the Cobalt, this meant that my thumb landed squarely on the button which activates the <a href="http://www.onstar.com/us_english/jsp/index.jsp?seo=goo_|_2008_OnStar_Upfront_|_OnStar_Make_|_OnStar_|_onstar">OnStar </a>system. The mirror view didn&#8217;t change, but the car suddenly started talking to me, a smooth woman&#8217;s voice saying &#8220;OnStar system activated.&#8221;</p>
<p>I have a horror of making unnecessary emergency calls, so I searched frantically for a way to turn the thing off, all the while driving 60 mph on a fairly busy highway at night &#8211; I wasn&#8217;t in an emergency yet, but I was about to be. Repeated button punching accomplished nothing. It wasn&#8217;t clear what the other two buttons on the mirror (one marked with a cross) were for.</p>
<p>Eventually I heard the voice of a live young woman echoing around the car. &#8220;Can I help you?&#8221;</p>
<p>&#8220;I turned this damned thing on by accident and can&#8217;t figure out how to turn it off!&#8221;</p>
<p>&#8220;I have to disconnect for you.&#8221;</p>
<p>So she did. I&#8217;ll bet she gets that a lot.</p>
<p>And I still hadn&#8217;t adjusted the mirror for night view. I finally figured out that there is a little lever, as expected, under the mirror, but you have to twist it sideways rather than flip it.</p>
<p>Argh. Just argh.</p>
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