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	<title>Comments on: Airport Usability: Philadelphia</title>
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		<title>By: Robyn</title>
		<link>http://www.usabilitybitch.com/2007/07/13/airport-usability-philadelphia/comment-page-1/#comment-26</link>
		<dc:creator>Robyn</dc:creator>
		<pubDate>Thu, 09 Aug 2007 08:44:06 +0000</pubDate>
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		<description>Our point of entry into the US was also Philadelphia and we had a similar experience although we did not have nearly as much carry on luggage as you and Ross. I thought that yes the employees were making the passengers go through the correct motions when we went through security, but, their hearts weren&#039;t in it. They may feel that there are just too many things to check and too many rules to follow. 

Anyway, when we went back through passport control there was a guy, presumably a security guard, who kept singing the same song: &quot;Please get your passports and boarding passes out.&quot; I jokingly suggested that they could make a recording of this to save his voice. I think that he took this a bit too personally, he looked hurt. So I quietly asked one of the two girls who was checking our documents if she got tired of listening to this all day long. She smiled.</description>
		<content:encoded><![CDATA[<p>Our point of entry into the US was also Philadelphia and we had a similar experience although we did not have nearly as much carry on luggage as you and Ross. I thought that yes the employees were making the passengers go through the correct motions when we went through security, but, their hearts weren&#8217;t in it. They may feel that there are just too many things to check and too many rules to follow. </p>
<p>Anyway, when we went back through passport control there was a guy, presumably a security guard, who kept singing the same song: &#8220;Please get your passports and boarding passes out.&#8221; I jokingly suggested that they could make a recording of this to save his voice. I think that he took this a bit too personally, he looked hurt. So I quietly asked one of the two girls who was checking our documents if she got tired of listening to this all day long. She smiled.</p>
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		<title>By: vangie</title>
		<link>http://www.usabilitybitch.com/2007/07/13/airport-usability-philadelphia/comment-page-1/#comment-11</link>
		<dc:creator>vangie</dc:creator>
		<pubDate>Sun, 29 Jul 2007 15:48:59 +0000</pubDate>
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		<description>My husband and I went through there in March, 2007.  Your feedback did not make it to the powers that be.  ;)

In addition to all of the above, we also had to have our ziploc bag of liquids and gels inspected at a table at the beginning of the line, and had to keep the bag visible as we slowly made our way through the line. Moreover, we had to  put it in a tray along with, but not inside of, our carry-ons. So, we had to take extra time to repack our carry-on bags as well as put on our shoes.  

A few days after our return, we both noticed that our feet itched.  We didn&#039;t have athlete&#039;s foot when we left home, and certainly wouldn&#039;t have contracted it from my sister&#039;s obsessively clean house, so we assume it&#039;s from having our shoes off on the airport floor.  Yuck.</description>
		<content:encoded><![CDATA[<p>My husband and I went through there in March, 2007.  Your feedback did not make it to the powers that be.  <img src='http://www.usabilitybitch.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>In addition to all of the above, we also had to have our ziploc bag of liquids and gels inspected at a table at the beginning of the line, and had to keep the bag visible as we slowly made our way through the line. Moreover, we had to  put it in a tray along with, but not inside of, our carry-ons. So, we had to take extra time to repack our carry-on bags as well as put on our shoes.  </p>
<p>A few days after our return, we both noticed that our feet itched.  We didn&#8217;t have athlete&#8217;s foot when we left home, and certainly wouldn&#8217;t have contracted it from my sister&#8217;s obsessively clean house, so we assume it&#8217;s from having our shoes off on the airport floor.  Yuck.</p>
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